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| - It pains me to write this review. I agree with most of what the Yelpers have to review. My family and I live very far away, far north phoenix yet we would make the trek down south to Pho 43. We've been coming here for over 10 years.Saw it when the mom ran the place and before the remodel. We drove all that way because the food was really good and authentic and flavorful and the amount you got for your buck was a lot of bang.
My mom is an extremely picker eater and has only liked one dish on their menu, I don't remember now. It's seafood based and has fillets of fish in the soup. Also takes a lil longer to make. For the past 10+ years, they have had this dish available. The last several times we have gone they tell us they are out. We tried to give them the benefit of the doubt thinking ok, a weekend has just passed, or it's still early in the day. But when you go at such random times and days and they continue to be out, we suspect, it's a dish they are no longer making. Which is fine, then take it off the menu or tell your customers. Because we go in expecting to order something and for it to not be available is quite disappointing time after time.
Each time my mom has had to order something else to which she does not care much for. The shrimp soup and the presentation is awful. All there is, are 5 little shrimps floating around the bowl. That's a lot of money for a bowl of noodles.
My dad who is not a picky eater at all and does not complain much about food because he never had much as a child. Even his go to staple, number 1, he said had diminished in quality in regards to taste. The prices were raised which is understandable with the way the economy is, but then don't skimp on the portion and make it obviously so.
The quality of the food has seemed to go down a bit over the years as the younger generation took over the restaurant. There seems to be less attentiveness meaning, we've gone in and there are plates all over the tables and no one has bussed them. We've been eating our meal and I can see the staff sitting around and looking on their phones and there are dishes and plates all over the tables.
I think it's exciting to have new items like the macaroon ice cream sandwiches and a hipster-esque feeling to the place, but as a long time customer of Pho 43, it's a little disappointing to see some of the other changes.
We have ceased driving all that way to Pho 43. No sense in doing that when we know we will be disappointed in their lack of availability for some of the dishes.
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