I was watching the boy on the grill shove a large pile of beef around the grill without any sort of technique and I even in a half joking manner told the cashier the guy needed some help as it looked like he had no clue what he was doing or was simply not very enthusiastic about his job. I bought the Chicken/Beef Teriyaki and was truly disappointed. The Meat was completely dried out and burned. You could tell the meat was very unevenly cooked. I was very hungry and had to return to work so I reluctantly stomached this travesty that became my meal. after I couldn't take the taste of the charred crunchy yet chewy bits of meat I scraped them to the side and the rice had taken on some of the charred black color from the meat. It looked like someone had broken up a lump of coal over the rice. I was not satisfied to say the least.