rev:text
| - I realize this restaurant has been open for approximately four weeks, but we have tried this location three times now to disappointment with each visit. The absolute best advice I have is for the staff to search for new jobs quickly as this location will not make it at the current performance.
The one good, redeeming thing about Char Bar in Mint Hill is the beer list, and considering there are other great spots for beer and wine enthusiasts within walking distance (notably, Vintner's Hill), this is not enough to warrant a visit to this location.
Their best food is on par with what a single guy-cooking novice may slap together on a weeknight. The chicken nachos are horribly arranged, stale, and include approximately a tablespoon of actual chicken scattered on top of the nachos. The chips and guacamole includes the runniest, least flavorful guacamole to ever be served and yet again, about a dozen stale tortilla chips with no offer to refill the chips. I'm not sure how they have had stale chips with every visit when chips stay fresher in my own home longer than this location has been open.
On our final visit, we placed an order for wings, which, to our dismay was futile since the kitchen was out of wings but failed to notify our waitress until time to serve our food. No worries, we ordered a burger instead, as it is understandable that a restaurant could be out of wings. Unfortunately, they were out of ground beef too and were unable to accomodate burger orders. At this point, it was clear that the restaurant was out of over half of the menu options at a reasonable dinner hour on a Sunday evening.
If this were a one-off restaurant owned by a family or small group of investors entering the restaurateur business for the first time, I would be disappointed, but more understanding. However, this is a fairly successful local chain of restaurants that has completely failed to open an even moderately-managed restaurant. I would keep the hostesses, and quickly replace all of the kitchen staff and management before this place loses an absolute fortune. They have had their opportunity at this location, and it has gotten worse since first opening.
|