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  • I was pretty disappointed in the experience I received there today. I went in around 1030am this morning to buy a simple tablet. I came in asking if they had a Open Box version of the tablet I wanted. The first person I spoke to said they had none there. I said no problem, can you let me know if one nearby does? He said no, they have no way to look and instructed me to go online. I said ok, can I use one of the computers there to look and he said fine. We started to look and I asked another associate how I find out which store has one online. He tells me, oh I can look it up. Um, ok his partner standing not 5ft from him said he couldnt. Fine, look it up. They find one and I asked how much is it since it was far away. He told me I had to call them myself. They literally had me start calling them right then and there on their sales floor. In the middle of the automated call, the original guy comes up and decides to show him how to find the price. I ended up buying a new one but couldn't believe how un-helpful they were. I was a clearly intentful buying guest. I had to do all the work myself. Dissapointes. I know your not commission, but giving good customer service requires minimal effort.
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