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  • tried this place 5 times since they opened and each and evey time was an epic fail. 1. Went during morning rush before work, went inside to order a decaf and bagel NOT toasted w cr cheese. Had to repeat my order at least 7 times to the cashier she could not comprehend a simple order for some reason. Then I had to wait 20 minutes for them to make decaf coffee (apparently it came as a total surprise that someone might want something ready during morning rush?) Then they could not quite grok the concept of an UNtoasted bagel... Took a half hour all together to get my order 2. Yesterday drove thru and got LARGE iced coffee. After I drove away I realized I HAD NOT GOTTEN WHAT I PAID FOR they gave me a medium instead but I had paid the large price so 3. as a test I went back this morn and ordered same and again they tried to pass off a medium to me but I called them out and they dis ingenuously went oops and gave me a large, so I ask it is a policy to try to rip off customers this way? also 4. Ordered bagel w VEGGIE cr cheese and (got in drive thru) and after I drove away I discover it is plain cr cheese. So in conclusion, they have never gotten a single order of mine right, they rip you off and they are ill-prepared and obviously in need of some sort of competent manager. I predict this location will close within a year since the other location at Tatum & Bell has a competent staff, never have problems with my order there
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