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  • I'm reading all these other reviews, and I'm a bit flabbergasted because I am a regular of Maid with Confidence. I've been a regular since October 2015, and I have never had an issue. When scheduling conflicts take place, they advise me right away. I understand that some things may fall through the cracks especially with a growing business, but I can assure you that Maid With Confidence works with utmost dignity and respect for their clients. Let me give you some feedback on what I KNOW FOR CERTAIN about this company. It is NOT a big business. It is run by a highly competent individual and a small team who is working through getting a lot of the "new business" bugs ironed out. I mean dang, there are big businesses who have been in their respective industries for years who make mistakes too! But for MY own experience, the owner personally comes to my home to do my services and she is: 1. Prompt 2. Communicative 3. Thorough 4. Detailed 5. Understanding (when I leave the home messier than normal) She cleans my home, and I also book weekly laundry services. Never has anything come back damaged, and there is nothing better than coming home to a clean home. This is our experience week after week after week. To be frank- I don't know what my husband and I would do without her. There was a two week period where we had to forego services due to an emergency on the owner's end, but she was professional and kind enough to explain what was going on. Living Social and Groupon are always detrimental to small businesses, and as much as I can see others' frustrations, I know for sure that Maid with Confidence would never willingly destroy their own business. To those who have questions, please feel free to reach out to me directly. I do not work for Maid with Confidence nor am I their spokesperson, but I was completely caught off guard when I found the time to finally leave a review and stumbled upon the reviews before me. Valid concerns, yes. But are they truly reflective of EVERYONE'S experience with Maid with Confidence? No, not at all, and I can assure you. If you read my other reviews on Yelp and TripAdvisor, I am picky, and I do not condone nor support businesses who don't deserve it. Maid with Confidence has always been so reliable for me, and I hope that their regulars also voice their opinions.
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