I have heard friends & neighbors complain about the service at this cafe. But wanting to give them a chance, we had dinner here tonight. What atrocious service! The waiter did not offer us the salad that came with the meal. I had to ask for it since I had the same meal at Sunset Station. Not only did the food take forever to arrive, but the waiter forgot the salad! I had to ask for it again! The other order was a simple hamburger, which was so dry that my husband almost choked on it! Even MacDonald's would do better! The evening was, needless to say, ruined by the poor service & food that took too long to arrive (over half an hour). As we left, another party also walked out because their food had not arrived over half an hour after ordering. Head over to Sunset Station's Grand Cafe. The service there is top notch and the food seems better, too!