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| - I've had a few less-than-ideal experiences with Baum Blvd Automotive and will have to pass on going there again.
The first time, I bought some tires from Tire Rack to be installed at Baum. They called me when they arrived and I swung by to get the new tires installed. I gave them my keys, and before I left, I asked if they had an idea on when my car might be done. The guy seemed incredibly irritated and he said they couldn't tell me that, as if it were a completely ridiculous thing to ask. I didn't need to know the time down to the minute; I was just trying to get an idea of when the work would be complete. I don't know. Maybe he was having a bad day, but it really came across as rude. Ultimately the work was done fine, but I came away feeling pretty crappy about my experience.
The second time, my girlfriend took her car to get a state and emissions inspection. They passed the car for emissions (but wrote the wrong VIN on the sticker... :-/) and failed it for safety. They claimed that it would require about $900 worth of work to get it to pass inspection, which I was very suspicious of. We took it to Walter's down the street and showed them the inspection notes from Baum. It did fail inspection at Walter's, too, but as I suspected, some of the things that Baum failed the car for were pretty bogus. $480 in repairs from Walter's later, the car was back in business.
Between rude employees and obvious upselling, I can't really recommend Baum Boulevard to anyone when there are quality places like Walter's and Morningside Auto nearby. If your car needs work, take it to one of those places instead.
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