Second year in a row here: New Years Day detox. To our dismay when we arrived New Year Day they said that the new policy was that non-guests cannot come in on the holiday days (although they did before). I had called the day before to the concierge who said that we could come in. So they were nice enough to let us in due to the conflict of information. Unfortunately they also ramped up the price to $75 from $45, but what can you do, they are very pricey.
The spa itself is unparalleled for anything I have been to: multiple rooms that are nicely maintained and decorated, multiple types of rooms and temperatures. The Arctic room was a favorite since that room cooled you off to normal temp (it snows in there!) in between steams in the Hyacinth, mildly steamy, and dry saunas. There is an elevated pool mid-temp and then a big Roman Bath room with hot, cold, and medium tubs. Very decadent and when you leave you feel such an amazing sense of calm and relaxation that is not found elsewhere. If you have money to burn you can add the other spa services but it is simply too much for my soul.
Four stars due to the restrictive policies, extreme cost, and the creepy funeral director type character that keeps prowling and staring in every room (presumably to stave off any illicit activity)