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  • I don't write many reviews, but feel when I write them that they are completely warranted. We renovated our living room and what I was most interested in was setting up surround sound (and while setting it up in there, why not hook up the outside and great room!). He came over for the consultation with images and suggestions. Spent a while with us without being rushed or rushing us, explaining the process and scoping out the area. He arrived with his guys that week and they do all their own work. They are meticulous, knowledgeable and respectful and finished when they said they would! They did all the construction and it looks amazing- very clean and fits in perfectly. They suggested the speakers and receiver and they are amazing. Scott than spent 2-3 hours giving us a tutorial so we can maximize our usage of our new system (Denon receiver, speakers, universal remote). We had some glitches with the internet (not because of him) and he went above and beyond to figure it out and solve the problem. More importantly, we have had a few blips here and there, again with our internet connection, and he has been immediately responsive (by e-mail and phone) and has come out to troubleshoot multiple times. His customer service is second to none and I don't think you would get the same with any AV company. They love their job and are passionate about customer satisfaction. I see them being very successful and will use them for sure when the next room needs anything AV related. Trust me...you won't go wrong.
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