I love everything about Coach! They stand behind their product 100% and not many places can say that. I recently had to send a bag back to the repair department and they were unable to repair it, so they sent me a voucher for the value of the bag I returned so I could replace it. I used my voucher at this location and was thrilled with the service I recieved. The gentleman who assisted me with my purchase was honest and very helpful. All of the sales associates are friendly, but not pushy or snooty. All of the products are easily accessable and they encourage you to try things on, in fact, they even let you place your belongings in the bags to help you get a feel for how the bag is before you buy it. There are also plenty of mirrors so you can see how great your selection looks before you purchase. The store was very clean and organized. I shopped there on a Saturday and it was busy but not packed. I didn't have to wait long in line and my purchase was already bagged when I got to the counter. In my opinion it is worth spending a little extra money on a handbag for the high quality/style and great customer service you recieve at Coach! I always recommend this location when my friends are looking for that perfect handbag!