Fantastic hotel. I stayed at the hotel on a business trip. I got in at 11 PM and realized that I had left my belt in LA. No stores were open, anywhere in Phoenix. I was SHOCKED when the manager, graciously, OFFERED ME HIS OWN BELT! I have never been treated so well at a hotel (and I've been Bel Air, Griti Palace, Fontainebleau). Everyone who works here is so pleasant and friendly. Clean rooms. Very comfortable bed. The restaurant downstairs is AWESOME. What a great hotel. Extremely well managed.