I have been in this store several times over the past year. I had a screen replaced on my Samsung Galaxy 3. It was done quickly and correctly. I went in to have the inside of the glass cleaned on another phone which involved opening the entire phone up. They did that in about 20 minutes and for no charge. I stopped in another time to get advice on whether an old phone was worth repairing or not. They are happy to look at anything you bring in while you wait and they will give you an honest opinion or estimate of the repair. I definitely recommend taking any phone issues to this store.