I lived nearby and visit them whenever I need to see a doctor.
There is a nurse named Helen( if I remember correctly ) very impolite and very unprofessional.
She asked me what's the purpose of visit. I said get refill prescription, discussing about blood test result and ultrasound result, also there's some digestion issue.
She told me that usually one issue per visit cuz there's no enough time.
I mean, I am a student from U of T and I believe that the U of T clinic is the busiest one in Toronto( always no drop in spot). They provide each student with 15 mins consultation.
My problems can definitely can be solved in 15 mins , they just wanna make the appointments as short as possible to earn more money from client visiting.