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  • I really hate having to rate my experience as two stars, but I just have to. My wedding was on August 23 and my appointment was scheduled between 4:30-5:00PM. I think her name was Elise that was the first to show up. She had called to let me know she was running a little late because of traffic, which I can understand. She got there about 5:20ish. Alex came in after and started my makeup. I LOVE him. Oh my gosh, if it wasn't for my experience specifically with him, I would've given this one star. He was so funny and really just.. perfect, honestly. Elise had left as soon as she was done putting my hair in curlers and fixing up my mom's. Alex couldn't finish my hair because he didn't have the supplies to, and kept calling and texting James to see what was up. He told me James was on his way because he finishes all the brides. I had specifically told them when I made my appointment that my wedding was at 8, but the limo was picking me up at 7. James literally didn't show up to finish my hair until 6:55. We were staying at the MGM, so by the time we got to the valet and limo line, I was late for my limo, along with my entire bridal party. Not to mention my hair literally fell down within an hour. I was just REALLY disappointed because A.) they were extremely late, B.) It was a ton of money that I wasted and C.) the reviews are SO good. Why did I have such a terrible experience? And no one called or E-mailed me after to apologize for any of it. My makeup was fabulous- but that's specifically because of Alex.
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