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  • I really want to like this place. The location is very convenient for me. But the alterations I've had done there, and the repairs, are simply not impressive. I had a hole in the sleeve of one jacket, and they said they could make it invisible. That did not turn out. It's only slightly less visible than it was before they got their hands on it. If it were my business, I would have said to the customer "we gave it a shot but it's not up to our standards, no charge." Likewise a replacement snap on a pair of hiking pants. I can sew a little. I went to fabric stores and tried to find a match and do it myself, but came up empty. When I brought it here, they did exactly what I didn't want. They went to the store and got a snap that was neither the right size nor color, put it on there, and charged me full price. That's simply not acceptable. The cleaning I've had done there was fine, but they're not getting another chance with alterations or repairs. It's too bad.
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