Josh, Bill, and Don were all very helpful as well as their mechanics. They made the trade in and buying process much easier than I anticipated and certainly accomplished it all in one sitting. In addition, I was able to obtain a limited warranty and an offer for any adjustments required as well as a demonstration of how to operate that car. In fact, I tested their offer by having them make adjustments to the headlights situation. They were prompt in returning my email and prompt in servicing any concerns. Thank you, thank you.