These guys were great. Same day service, gave me the price that was quoted...what else can I say? My Samsung wouldn't charge unless I held the USB cable at some weird angle with *just* the right amount of pressure--I kept trying to deny that there was a problem, but seriously, one can only deny reality for so long...believe me I tried...but they got it fixed up in less than an hour and I was back to Words With Friends in no time...:) Thanks, guys! :)