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| - Went in based on all the good reviews to try and get the promise ring I got for christmas resized-- all of the chain jewelers had terrible reviews and it seemed like I could trust American Jewelers. When I went in Cleve began making conversation, which definitely helped me to feel at home. I explained the situation, showed him the ring, and he explained how he could resize it, however part of the personalized engraving would probably be missing. He told me to talk to my guy, and decide whether we should have him do it for $25 and have the & in "forever & always" missing on the inside of the band, or send it back to the place we got it for one the right size with all the engraving.
I haven't decided on that yet, but I definitely know where I want him to go to get the engagement ring later on, because he also talked about the price difference in rings between his store and chain jewelers. Some prices were about half what chain stores wanted! I highly recommend this place, just from seeing the way the owner handles customer service-- he's honest, he gives advice and recommends things even if they aren't in his favor, and his prices for the value are far better than anywhere else.
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