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| - I have been living in Optima for three years now and I dread the fact that this is the only food option in the building other than the vending machines in the gym. The food at Kaleidoscope is actually pretty good. The people who work there, however, do not understand the concept of parallel processing. On three separate occasions, I had to wait anywhere from 10-15 minutes to buy a pre-packaged breakfast sandwich. One time, there was a line of one person in front of me. The woman working there was making a smoothie for the customer in front of me. I understand the concept of a line, but the worker looks at me, looks at the breakfast sandwich in my hand, and then continues to make the smoothie for 10 minutes. It would have taken 30 seconds to process my order. She was the only worker there. On a separate occasion, there were two workers. This time, there was a line of two people ahead of me. Again, I went there to buy a pre-packaged breakfast sandwich. Both workers were making food for the two people ahead of me. One person then came in behind me in line, and she just wanted to buy a pre-made juice. She ended up putting back the juice and leaving. It took me 15 minutes to buy a pre-packaged breakfast sandwich. Both workers saw that I was holding the sandwich in my hand and that it would have taken 30 seconds to process. The concept of parallel processing to them must be a complex logistical operation. On a third time, a similar issue happened. I saw a line of one person. I am pretty decent at pattern recognition, so after waiting five minutes, I decided to return the breakfast sandwich and leave. Over the past three years, I may have bought 100 breakfast sandwiches and breakfast burritos with sweet potato. I have pretty much given up on this place now. If you see a line of one to two people, you could get screwed.
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