I honestly have never had a bad experience at this location or Superstition springs. The staff have always been helpful and friendly. The last visit was at this location. I came around 9pm through drive-thru and ordered a dozen glazed, I couldn't resist since the Hot light was calling my name! No one ahead of me and one car behind. I pulled up to the window and I know I was there less than five minutes, didn't seem long at all. The young man handed me my HOT donuts and apologized for the wait and said, "These are on the house." Who does that! Customer service at its finest. 5 Stars for this location. :)