Its been a couple years since I've been bringing my dog to see Doc Hewitt. My experience with the Dr. Hewitt has always been good. He is very good with my dog and my dog loves him. No complaints as far as Dr Hewitt goes. He is prob one of the best vets out there.
The only complaint I have is the front desk. They are not the friendliest staff I've met. They don't greet at the door. They don't make you feel welcome and have never seen them smile.
I think that when you are dealing with pet owners you need a staff who are happy to be there and happy to help. I've had a couple experiences over the phone where they were rude and had bad attitudes. I don't appreciate that at all. Especially when I'm trying to tend to my sick dog!
Everyone behind the desk is amazing and very attentive. Front desk not so much!
They need to re- do the front desk. They just seem like they punch in and punch out.
If it wasn't for Dr Hewitt I would never go back there. But to anyone who is reading this I highly recommend Dr Hewitt, you won't be disappointed.!