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  • Don't even consider taking your loved one to this facility. If I could rate them at "ZERO" I would. We put my dad there for rehab after a three week hospital stay for Sepsis and CHF. After three days he was rushed back to the hospital because he had gained 35 pounds of fluid retention weight. They "forgot" to weigh him every day, and he had a urinary restriction. The ER emptied 2725 CCs from his bladder! We were lucky it didn't rupture. A normal bladder holds about 500 CCs. So after another 3 weeks in the hospital, and not knowing any better, we went back to Heartland. For about a week and a half, he seemed to be doing OK losing more fluid weight on the diuretics they were giving him, but then they AND the doctor on call there failed to recognize the symptoms of dehydration (and we didn't know them) until he was terribly dehydrated. They notified us by phone at 9 AM that they were going to start an IV and he should be fine. We got there with my also elderly mom 4 hours later and found him slumped in his chair, NO IV STARTED, and nearly unconscious. They said they tried three times to start the IV and couldn't, but they weren't DOING anything. Again, rushed back to the hospital at our insistence where they determined his sodium level to be 170 (144 is normal, 160 is dangerously high). Essentially, they nearly killed him. Result, three more weeks in the hospital. Needless to say we didn't go back there for rehab. Do yourselves a favor. Research nursing and rehab homes through Medicare's web site. Had I done that at the start rather than listening to the Heartland rep at the hospital, I would have seen Heartland rated "Much Below Average" for nursing homes in the area. By looking at the reviews on the Medicare site, we found a much better place in the area, highly rated, and dad's doing great there.
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