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  • So...I scheduled an appointment with this office. I was told if I made the appointment with a PA I could be see quicker. Due to my recent skin issues I was eager to see someone ASAP. scheduled an appointment for 9/16 @ 10:20 I was told to arrive 10-15 minutes early to complete new patient paperwork. I check in the lady at the desk ask for my info. insurance, and other lady behind her proceeds to tell me the PA Rodriguez is running 15 minutes behind and so now with my 20 min arrive before and the 15 minute additional wait will now be a 40 minute wait.. I tell her NO CAN DO I NEED to reschedule, she (the lady behind the lady checking me in) says no do your paperwork, we will make it work. So I sit begin the paperwork, about 5 minutes later she comes over and says we are sorry it isn't going to work...BAD SERVICE FIRST VISIT..I gave her that incomplete paperwork and left....if this is how you plan to capture new patients you all failed..no need to reschedule...HORRIBLE, I feel hustled, in to making a quick appointment, hustled into completing paperwork, when I asked the average appointment length when making the appointment, because IT MATTERED, to only be swindled and lied to...if you can deal with a horrible service level make an appointment, if not I suggest seeking an alternative...
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