This was my first and only place to get sugaring done, so I may be biased. My first appointment with Anita, she explained everything and was very calm and patient. I came in specifically because there was a Groupon, but I have become a regular. They offer specials, so thankfully I have not had to pay full price of $85 yet. I have very sensitive skin, and this has had the best results out of everything I've tried (regular waxing, shaving, etc.). Every time I go back she always makes sure to answer any questions I may have. The place itself is very warm, welcoming, and clean! The rest of the staff is very friendly as well.