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  • This is NOT the place to go if you have anywhere to head to afterwards. Went in during the work week, it is right around the corner from my office. Walked in at 12:10, were seated immediately (about 4 empty tables). We had studied the menu online and ordered immediately, did not even get menus. At 12:39 we questioned the where abouts of our burgers.... We were told they got slammed but ours were next up did we want our fries first, we said sure.... At 12:47 our burgers arrived, but no fries, we asked for to go boxes, our fries and our bill. 12:51 another laid back server stopped by asking if we needed anything we said yes, boxes, our other food and the bill.... 12:53 boxes arrive.... 12:56 bill arrives still no fries.... 12:58 I walk over with the 33 dollar bill to the manager and ask how long it takes to make fries, he informs me it takes 6 minutes but they only have one fryer.. I suggest maybe then they only have 5 tables instead of the 20+ in the restaurant that their kitchen can't handle. I inform him I am not paying a bill for food I haven't even received. He asked what I wanted him to do about it. I informed him I would not be signing the bill and I didn't want the food and I walked out. If it is a week day lunch hour, you INFORM your customer that you have 60 minute ticket times PRIOR to them ordering. Give them the opportunity to walk out. Also don't open a huge restaurant if you do not have the kitchen staff and equipment to serve your dinning room!!!!!! This place is an absolute train wreck!!!!! Will never go back, I don't care how great their burgers are.
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