I was here 7 months back, to replace a collapsed motor mount. The driver side motor mount on my car is now starting to give out. Attempting to plan ahead this time, I went online & found the part I need for $50. I called & asked if I can provide the part if they can install. They stated they do not install customer parts. This was very, very, very, disappointing to hear that regardless if the part is new they would not do this. As they were initially very helpful.
They charged me $479 for the original installation $300 for parts the $179 for labor. Which I understand, I was unaware of the issue & needed assistance in figuring out what it was.
Sorry to see the inflation for a part.... The greed is real.
I will not be returning due to the +$250 increase in parts.
7/13 turns out it was not my transmission mount. It ended up being the part that Dave installed. It actually falls within the time for the warranty (1 year or 12,000 miles) however, I have decided not to go back in. As at the end of the day I will probably be back here in 7 months due to poor quality in parts replaced in my vehicle