Update: I wish I could post that there was a happy ending. After writing this review and contacting the BBB we received a letter from their attorney offering to settle for $300 and threatening to sue us if we did not accept the settlement AND remove all bad reviews. I am sorry but the reason you do not see any negative reviews to this company is this is their response. My integrity was worth more than $300. So now I have damaged property and the threat of a lawsuit. Please use caution if working with this company.