First don't think carts and lots of commotion ,,, this was more like ordering sushi then having Dim Sum. The hotel is kind of shabby but once you take the elevator to the second floor the setting is very nice and comfortable. Don't expect much guidance on your order other than a couple of pieces of paper, pen, a menu with descriptors, a "like us on Facebook" promo piece and the server telling you "we have prix fix". We did not order the prix fix - stuff was weird combos like fois gras and did not feel like a Sunday Dim Sum meal. The crystal shrimp dumplings were divine and the spring rolls were delicious. The lobster dumpling was a work of art - tasty too. My friend enjoyed the steamed pork buns and the shrimp and sunflower seed dumplings. Clean and comfortable, as well as quiet. Good place for catching up with family and friends.