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  • ***This is a extension of my previous review of all of my Apple product and Apple Store Reviews, I believe you can see my older review of the Apple Store and all of my gripes by clicking on some nearby link next to this review**** Update 4-11-14: Wow I am seriously pissed now. My mid-2010 Macbook Pro, as it turns out, was built with a manufacturing defect regarding the wiring to the battery damaging the top case that holds my keyboard. I found out that my old and what was supposed to be a RELIABLE laptop intermittantly has issues with the keyboard and trackpad. It just randomly stops working! Let me repeat that... both my keyboard and trackpad RANDOMLY STOPS WORKING! As in, not responding at all. The keys are still backlit with that trendy white lighting underneath the keys, and my Logitech mouse that I have owned for two years still responds, but I cannot type shit now. Tried moving my trackpad, nothing works. Only my aftermarket mouse does anything. I noticed that a quick fix would be to close and reopen the lid, but so far I only managed to try this once because I am in the middle of a assignment at school. It happened before weeks ago, and back then I did a hard-restart by holding down the power button. Searching Google on the topic, I was appalled to learn that this issue has been prevalent for SIX YEARS! In fact, according to a lengthy TWENTY FIVE PAGE technical support thread on the Apple Discussion Board, the most recent posting was on April 10th, 2014, and the EARLIEST post regarding similar issues was in January 27th, 2008! Here is the link: https://discussions.apple.com/thread/1365569?start=0&tstart=0 That would be (according to a date-calculator), 6 years, 2 months, and 14 days that this issue has been prominent and UNRESOLVED as a manufacturing defect! In other words, 2,265 days have passed and the manufacturing issue has still NOT BEEN CORRECTED! Skimming through each page of the 6+ year forum post, the majority of the culprits points towards the shoddy manufacturing of the Top Case, Battery Wiring as well as the Battery itself. Over use, the battery has a tendency to expand, pressing and damaging the wiring against the bottom of the Top Case (it's what goes over your keys on your laptop). Average price for the repair, which is NOT A GUARANTEED FIX?!? $310 to $400. Are you fucking kidding me?!? A design flaw like this is worthy of a RECALL, something along the priority of General Motors and faulty ignition switches. My laptop is 4 years old, I have no intention of buying a new MacBook Pro because recent posts in the forum discussion shows that even brand new post 2013 models with Retina Display also suffers from the keyboard/trackpad shutdown issues. I have invested $1,100 of my student loan money in the year of 2010 to purchase this laptop, that I expect to be streamlined with what I thought was going to be SUPERIOR engineering and design. A additional $200 for AppleCare that has already expired roughly 1 or 2 years ago. I am not spending a additional more-than-a-third of the original value of the laptop just to fix a design flaw that gets in the way of my studies (I take online classes as well, which often have TIMED EXAMS, I need every minute to ensure that I achieve grades that are reflective of the effort I put into my studies, "disconnections" caused by me closing and reopening the lid to make sure my laptop keyboard works again IS NOT A ACCEPTABLE EXCUSE for a lower grade according to my Accounting syllabus). I will not tolerate faulty design anymore. You can read my older reviews of Apple Stores and Apple Inc. to learn of my frustrations with dealing with this company. Instead of spending $400 to make my keys work reliably, I am going to spend that money on a netbook that is not made by Apple. Shortly from the time I post this review, I will upload photos of similar frustrations reflected by other MBP users from the forum post.
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