This place is disgusting. If I had kids, they would not be allowed to step foot in there. The entire place smells terrible. The bathrooms are even worse and the service is utterly horrible. It took forever for someone to greet us, then took forever to bring drinks. While we were finally eating, all the servers were standing right next to our table talking to each other, completely ignoring our empty drinks and our struggle to eat wings with no napkins. So gross and bad service. I'm sure there's plenty of other Dave and Buster's in Charlotte that are worth going to but not this one.