I bought the facial package on Groupon and couldn't wait to make my appointment. I got in within 2 weeks which is not a bad wait time for a quality service. When I met Beverly I knew by her personality it would be a fun time. When she took me back into the room I was pleasantly surprised with aromatherapy (which I love). She explained everything she was going to do and what it's made of (all natural -big plus) then the facial took place and I loved every minute of it. I was so relaxed and laughed and chatted with Beverly like we had been friends for a while. She is so easy to talk to not at all intimidating or rude. My face has never felt better since the facial. And believe me I'm a hard sell. I am following the routine she wrote.out for me and I have bought another Groupon to get another fabulous facial. A must try trust me you'll love it.