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  • i just moved here from Philadelphia where NY style pizza is on every corner by "the slice" not to mention an hour to NYC. NYPD pizza is a very distant cousin to real NY pizza. Even so this is not my complaint about this place. i have gone here 4-5 times since i moved here 90 days ago. They are unorganized, chaotic and completely uncustomer focused at the counter. There always seems to be a high number of youthful employees congregated behind the counter with little actual customer activity going on. So many times i have been asked if they could take my order, or how i can be helped only to be cut off to have the same person answer the phone. what about the other 12 people standing behind you? Can they answer the phone? are you guys on commission to sell the pizza? lets talk about each time you tell me over the phone my pizza will be ready in 20 minutes and when i get there 20 minutes later i still wait another 20-30 minutes. No, thanks....i have had better pizza and better customer service.
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