I just went into this location at 3:40 p.m. to go return an item that I bought at a different location 20 minutes from each other because this location was closer to my house. I let them know that the Fitbit charge hr that I bought was returned prior to me buying it and whoever bought it stuck a different Fitbit into the the box and there was a bunch of junk on it and ask them if I could leave it here while i go to the electronic department to get a new one to exchange it. And the young gentleman that was helping me, was super nice about it but needed to ask his associate what he can do for me. The older lady told me that she wouldn't exchange it at this location and was rude about it and told me to go back to the original location I got it from, and didn't bother to even help me put the Fitbit back into the box after they're the ones who took it apart. What I don't understand is if all Walmarts are universal and sell the same crap, why did I have to go back to the original location I was at. So now I'm headed to the original location I bought it from and see what they say. Wish me luck!
I wished that Walmart was a little better with checking out their returns.
Yes, I'm pissed off.
***update***
So I went back to the original location which is the market place location, and told them what had happened. They told me that technically they weren't allowed to return it since the serial numbers didn't match and it was the wrong product but it also wasn't my fault so if that would have happened then I probably would have lost my shit, but they said they will let it slide this time although it was their fault for reshelving an item that shouldn't have been back out to be sold... get your shit together, walmart. Now I know why I normally go to Target.