I just moved to Charlotte from New Jersey. Back home, I took my car to Al's and no where else. I was looking to develop the same relationship here.
I pull my car into Woodie's at 5:05 on a Friday night. I'm greeted politely and told I can pull my car straight in. I couldn't believe I was getting checked out right away.
Turns out all I needed was steering fluid. They put it in for free and solved the problem. I avoided getting ripped off and they gained a customer. For now, this will be where I go.