Great service IF you are a landlord and want to collect a check with no hassle,SUCKS if your a tenant and need ANYTHING done. The costumer service folks are nice/ contractors are nice but somewhere in between there is a gaping hole of inadequacy. ... I'm currently waiting 12 weeks to get a dripping shower head fixed. At a rate of 5 gallons/day in Arizona, a state that needs every drop.
Call in ( or online)work order
Wait a week for a call
They send out " a guy"
He says " ohhh boy, we will have to get an OK"
Wait another week.
Renters Warehouse calls you back
The guy comes back
If your lucky it gets fixed.
I've been a tenant, home owner and a landlord. It's pretty sad how this operation is run, but what other choice do you have. Big business wins again.