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  • I have been with Dr. Wharton for a few years now, and I have absolutely no complaints about him as a doctor HE IS GREAT. But his new management team, are beyond lazy. They will not even leave their own office to get me my sons shot records. Also, his office has posted business hours on google, yelp and in front of their office. I have tried to come to their office at their posted hours on 3/6/2018 1:00 pm, nobody was there so I called his office and was forwarded to the management office since no one is in the Dr. Wharton's office. He then tries to tell me that the office is "Objectively open." So lets define objective": "something that one's efforts or actions are intended to attain or accomplish; purpose; goal; target:" sounds like their objective is to not be in the office. With that aside, he also said that I could get my childs shot record the next day. Her comes the next day, 3/7/2018. 9:15 am when they should be open and a little bit extra time to make sure everything is in order. Nope, nobody in the office again, and so I call once again only to be forwarded to the same management group except today I am speaking with someone else. They decide that since they can't keep their promise to me that they can hang up the phone on me whenever they feel like, in fact 5 times. At this point I realized that this management team has no intention of listening and just want things done their way so that I do not bother them with their normal schedule of sitting in front of computer. I truly feel sorry for Dr. Wharton, that he has hired a management team that is so beyond lazy that they will not go to the office unless they feel like it, even when a patient is requesting medical records. Unless something changes with his management team good look trying to obtain anything from his office which has "Subjective business hours" even though the business hours are posted on multiple websites and on the window in front of his office.
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