I went with my daughter 1 month ago and I still do not have my ceramic piece. I have been told there are not enough pieces to fire up the kiln and I have to wait. I cannot believe I have to wait over 1 month for my ceramic jug. I have done ceramics for many years and have never ever had to wait this long. I was told I could have it now if I was willing to pay an extra $75 for her to turn on the kiln! Have you ever heard of such a thing?? If you own a small business sometimes keeping your customers happy is a small price to pay in the hopes they will return. I still don't have my ceramic piece which I have paid in full for and don't know if and when I will ever get it. I would like my money back but I doubt she will even do that. I will never return to his place. Not a good business to have any dealings with!! Please beware!!