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  • We work down the street, and order from here daily. Normally, we don't have any issues, but today's order was a mess. We called- for one sandwich. An easy order, I would think. When placing the order, the gentleman on the phone was very rude, speaking to other people while taking my order, and then hung up on me without saying good bye, or thank you. Normally, our orders are delivered within minutes, this time, it took nearly 20. After opening the bag, the sandwich was wrong. We asked for wheat bread, and was given the regular roll. I know, I know, you're thinking this doesn't sound like a big deal, but when you have braces, like I do, the bread type is important. I can't eat the hard roll. Now, I'm fairly pissed off. I want my dinner, it took forever to get, and now, it's wrong. So I call, and ask for a supervisor, and my call was given to Darius. He was very flippant, and didn't really care that my order was wrong. That was really the deal breaker. They care so little about our business, that they blew me off. No worries, Jimmy John's, I'll take my lunch business elsewhere.
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