Let me preface this by saying I got a Yelp account because I was that dissatisfied with my haircut. I'll keep it brief..
-customer service was good, the lady who greeted me was very nice.
-cool, and genuine barber shop feel.
-they do have hot towels that come with a cut which is a nice touch.
Now the ugly. Unfortunately I did not get my haircut by Joe or Nick-who seem to be the top choice. I had another guy who gave me probably the worst haircut I've ever had. He failed to listen to me say nothing off the top, and that I wanted a FADE not a BOWL cut. Instead I ended up with very short hair on top, and stair-stepped hair on the side.
Again, I don't want to mention specific names, but if you're going here it seems like you should make sure you get Nick or Joe or you will be having to make another stop to get your hair properly blended.