Inconsistent experiences. First time, not too bad. Name wasn't on marquee so had to wait in line. Efficient service. Car seemed "cheap" but it was very affordable price.
Next time, called ahead because flight was delayed, and to ensure my name would be on the marquee so no line.
It wasn't and they gave my car away. I got stuck with this Itty bitty car that couldn't even fit my bass guitar case in the backseat. Even if it were wide enough there was a car seat in the back.
It took a while for the agent to get it out. Had to put my bass in the front.
Wanted to just get in and out, disappointed that even though I called ahead I was held up.
Drop off has never been an issue though, thankfully. Well, other than needing to take the shuttle service. This is annoying and takes extra time.
Here in Phoenix again and just took Uber.