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  • I came in, checked in, had a walk around, and had fingers crossed that I wouldn't have another nightmare at an AT&T store. I was greeted and acquainted with Eddie. I absolutely loved Eddie! He helped out so much and was an awesome person to talk to. Aside from everything I needed fixed on my line, he helped out and was great at keeping conversation. You know when you're greeted by someone at a phone store and they're just awkward and don't know how to keep up a conversation? He was the opposite! Aside from an awesome conversation, he helped make my bill 50x cheaper and got me off the 6GB to the respective 1GB that I wanted in the first place along with giving me the military discount onto my bill every month as well within an hour, and it would've been 15 minutes, but I just got so wrapped up in the hospitality and the atmosphere of the store. I sound like I'm selling this store, but I'm not. I promise! I just had such a great experience which is completely not expected when walking into a store that sells phones. Basically, my point is, if you have a problem with your phone, plan, or line for any reason whatsoever, ask for Eddie when you go in. If you're in a hurry, great, he'll get you in an out, and if you're not in a rush, even better.
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