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  • Congrats!! One star since I couldn't give them zero. We were in town for a competition and had approximately 60+ representatives from our group with us here in Concord. After searching Yelp for a local non chain restaurant we decided to give Bonfire a shot. Upon arrival, we went to the hostess stand and asked if they had room for a party of 16-18. It was obvious they did, by the open tables in the restaurant. The hostess asked one of the servers if they had room to seat the party and she quickly replied, " uhh.....no....!!!" And then stormed off. This didn't sit well with my wife and when she told us, from the parking lot, I looked back into the restaurant and the hostess was flipping us off with both hands!! Yes.....double gigs!! Perfect way to keep your patrons coming back for more. I went immediately back into the Bonfire confronting her and asked for the manager. She said that it was directed toward a fellow employee that was arriving to work, and it could have been, since there was another girl walking in at the same time. Regardless....what a piss poor way to represent a place of business. Our group would absolutely rather support a local business rather than a chain, but I can't see that happening anytime soon. I'd love to review the food, but due to the complete lack of professionalism from the staff....that won't happen. Good luck with your fine staff!! No telling how much they've cost your business that you don't know about.
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