I also went here based on all the 5 star reviews. I thought they were very professional and very clean. The problem is they were also very expensive. The informed me that two of my motor mounts were broken and two were torn. I asked them for an initial estimate and they told me between 850 and 950. I told them I would be back when I had saved up some cash.
In the mean time I began calling other shops to find out if their estimate was reasonable to high. After calling three other shops and the dealer in the Phoenix area I found that virtually everyone was asking around 900 dollars, except the dealer who was asking 1000. I called Back to Basics back and asked them to schedule me, but also if they could shop around for some cheaper after market mounts, they gladly agreed.
The returned my call a couple days later to tell me that the actual price would be somewhere between 950 and 1050 with after market mounts and about 1020 would the OEM mounts. Feeling frustrated with the price increase I told them to take me off the scheduled appointment. I figured if I am gonna pay over 1000 I might as well get them done at the dealer.
I eventually called a shop recommend to me in Tucson and they replaced all 4 mounts for 825. I recommend back to basics to anyone willing to pay a little to a lot extra. They are nice, honest, and serious mechanics... but also very expensive.