I've gotten 3 pedicures here in the last year and have had a pleasant experience each time. Twice I was able to walk in without more than a 10 minute wait, but once they were booked solid and I had to come back the next day. I've had the same technician each time, but don't remember her name. She was nice though and very good. I personally don't really like all the idle chit chat that fill most salons, I'd rather sit there and read a book while my feet get pampered, which I was able to do 2 of the 3 times. Once though, the place was full of all the techs talking back and forth while they worked... it was a little annoying. But their price is pretty decent and my pedi's last a good long while and my feet feel great when I'm done, so that's all that matters.