This movie theater complex is huge with 25 theaters. I've been here a couple times now and my biggest gripe is all the traffic in the parking lot. It's really not laid out very well and if you're dropping someone off or picking them at the door, it's like an obstacle course trying not to hit anyone.
That being said, they have ample cashiers to buy tix, the lines move quickly and I haven't had to wait more than 5 minutes. Same thing with the concession stand, they have a lot of cashiers and the lines move quickly. The prices are expensive for a soda and popcorn, but I think that's the same everywhere. I have my Harkins cup and the $1 refills more than makes up for the $4.50 price.
The theaters themselves are clean but the concession area is a mess and dirty behind the counter and the bathrooms could use a little more attention (and a few more stalls for the ladies!)
I wish I had read Ricky's review before I went today, I could have had free popcorn for my bday!
I like the idea it's locally owned and I'm sure I'll be back next time I want to go to the movies.