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  • We came here for our friends birthday and when we went in they said it would be a two hour wait, but nobody was there. They then said it would only be 40 min which was fine. We finally got into our room and at this point we had 8 people with us. Started singing and having a good time, then 4 other people showed up which put us at 12 and I guess the room we were in was only a 10 person maximum so they said they would charge us the price of the large room since we were 2 people over, but didn't off to have us move to a larger room. We wanted to order some food and drinks, pressed the doorbell on the door and nobody came, finally after about 15 minutes they came in to take our order. When my brother and I went to order some food, we asked the guy taking our order if we can please have ours on a separate check so it wouldn't get confusing when we had to pay. He told us that they don't do that and we'd have to just tell them when we go to the front to pay which is ours, which was fine so I thought. When we were done we went up to the front to pay and as we were telling the guy at the register which was which and how to split it, he gave us such attitude saying 'when you guys have it all figured out, come back, you can wait over there, we have other people in line and you're holding it up.' Excuse me? We're paying customers with about a $300 bill. Whatever, we step aside and let the two girls go, which looked like he knew cause they were having a full on conversation. Once we finally get back up to the register after having to re wait in line he tells us with an attitude 'Next time you guys wanna split the check, tell us before.' We did. Your waiter told us you don't split the check and for us to tell you at the register. Plus, you would think with a large party they would ask if we would like it split. And to top the whole thing off. We go to pay for it with a credit card and he has the nerve to say 'I see you didn't leave a tip, it's not mandatory or anything but you know...' ARE YOU KIDDING ME?!? You're insisting on a tip after you were just so rude to us? We spent $300 here tonight, and $280 the last time we were here. I don't believe I will be going back anytime soon. Horrible customer service.
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