We bought our car last year and our experience with John Theobald ( in fleet sales) was amazing! I'll just say that before buying this car, I had many different buying experiences at other dealerships which typically turned out to be not great therefore, I detest the car shopping experience. John, however, was entirely different. He didn't play games and keep us hanging around for hours after the deal was made. After we signed the papers, they called to say they got a better finance deal for us. I'll admit, I was very leery and thought nothing good would come from that. However, this was the 3rd car that my husband had bought with John and trusted him so, we went back and signed the papers again and everything worked well. We actually got a better deal because the finance manager was so helpful. We will definitely contact John again for our next car purchase.