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| - We had some chairs in our office that have been damaged of there years through general wear and tear. I had called around for some estimates, and then came across Sit-Well's website. I took some pictures of the chairs in question, and sent them to Rick via the website. He called me back that same day to give me a rough estimate, and setup a time for one of his staff to come out with fabric options so that we could get an exact match.
They picked the chairs up on a Friday morning, and we got them back first thing Monday morning, and they looked perfect. The price was very reasonable as well.
Today, I got a call from Frank, who I am guessing is the older gentleman in the photos above. He wanted to know how everything went, and that the chairs were doing.
It's a shame that I hadn't written a review prior to his call for their excellent service, but his call to follow up and make sure that everything was okay went above and beyond in my book. Customer service goes a long way for me, as that is the industry that I am in as well, and Sit-Well has it in spades.
All around a great experience. Keep up the great work!
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