rev:text
| - The staff here is absolutely amazing! They are so friendly and patient when it comes to answering questions and addressing concerns.
We were actually referred to this practice because my 10 year old cat (who had suffered some type of stroke episode a few years back) had severe dental issues/infections and the original vet said that she could perform the surgery, however, it would take her roughly 2 hours. That amount of time to be anesthetized can cause additional health complications, so she referred me to Arizona Veterinary Dental Specialists because that is where she took her own 11 year old cat for very similar issues. She said they had safely performed the procedure in about 45 minutes.
Needless to say, these types of procedures, when done right, are not cheap. Even though I have Care Credit, the initial amount was out of my budget. The doctor listened to my financial situation and discounted the cost so that my baby wouldn't be in pain anymore. He could have simply turned us away, but he didn't. Dr. Coffman was so compassionate and spent a great deal of time going over my cat's health history and getting to know him in general. He didn't seem rushed and was willing to answer all of my questions.
The procedure went extremely well AND the nurse even shaved off the knots on his belly while he was under; he has had some difficulty grooming himself since his stroke/episode and I didn't want to stress him out and attempt to remove the knots while he was in such pain.
The doctor met with me following the procedure and, again, took the time to explain to me how everything went. They took pictures before, during, and after the surgery and put them all up on a screen for me to reference as we discussed everything. They also put together a folder with the pictures/x-rays and a detailed report of the surgery for me to take home. It has been 4 days and my cat is soooooo happy, which means that I am soooooo happy. Pain-free and looking forward to our follow-up appointment.
I cannot say enough wonderful things about this practice and highly recommend them!
|